Trusted archive+All pieces inspected+US-based shipping+10% off your first order+New drops weekly+Trusted archive+All pieces inspected+US-based shipping+10% off your first order+New drops weekly+Trusted archive+All pieces inspected+US-based shipping+10% off your first order+New drops weekly+Trusted archive+All pieces inspected+US-based shipping+10% off your first order+New drops weekly+
Polo District.

Client Care

Shipping Policy

US-based delivery. Inspected, packed, and shipped with care.

Where We Ship

Polo District ships to addresses within the United States only, including all 50 states and Puerto Rico. We do not offer international shipping at this time.

Processing Time

Orders are processed within 1–2 business days after payment confirmation. Archive pieces are inspected and packed by hand before leaving our archive room, so some orders may take up to 3 business days to ship during busy drops.

Carriers & Delivery

We ship via USPS, UPS, and FedEx depending on your location and the package size. Standard delivery typically takes 3–7 business days after shipment. You will receive a tracking number by email as soon as your order ships.

Free Shipping

All orders over $100 ship free within the US. Orders below $100 are charged a flat shipping rate calculated at checkout based on your location and package weight.

Packaging

Every archive piece is shipped in protective, branded packaging designed to keep your polo in the condition it left our archive room. Tags, certificates, and any included extras are packed securely inside.

Tracking Your Order

Once your order ships, you will receive an email with a tracking link. You can also track your order anytime by visiting the Track My Order page and entering your order number and email address.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us at hello@polodistrict.co within 7 days of delivery. We will work with the carrier and help you find a solution, whether that's a replacement or a refund.

Address Changes

We can only update shipping addresses before an order has been fulfilled. Email us as soon as possible if you need to change your delivery address. We are not responsible for packages delivered to an address entered incorrectly at checkout.

Sales Tax

Applicable state and local sales tax is calculated at checkout based on your shipping address and will be shown before you complete payment.

Need help?

hello@polodistrict.co